Terms of Service

1. Acceptance of Terms

By accessing or using TradeSave+ ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Service. We reserve the right to update these Terms at any time by posting the revised version on this page. Your continued use of the Service after any changes constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

2. Description of Service

TradeSave+ is a trading journal and analytics platform that allows users to:

• Log and track trading activity across multiple journals
• Analyse trading performance with statistics, charts, and equity curves
• Store notes, images, and screenshots related to trades
• Backtest and review trading strategies
• Access fundamental market analysis data ("Fundamentals" feature)

Not Financial Advice: TradeSave+ is a record-keeping and analysis tool only. We do not provide financial advice, investment recommendations, trading signals, or portfolio management services. The Fundamentals feature provides market data and scoring for informational purposes only and should not be relied upon as the sole basis for any trading or investment decision. All trading decisions are made at your own risk and are your sole responsibility.

No Guarantee of Accuracy: While we strive to provide accurate market data through our Fundamentals feature, data is sourced from third-party providers and may be delayed, incomplete, or inaccurate. We make no representations or warranties regarding the accuracy, completeness, or timeliness of any market data displayed.

3. User Accounts

To use the Service, you must:

• Be at least 18 years of age
• Provide accurate, current, and complete registration information
• Maintain the security and confidentiality of your account credentials
• Notify us immediately of any unauthorised access to your account
• Not create more than one account per person

You may register using your email address or through third-party authentication providers (such as Discord). When using third-party authentication, you authorise us to access certain account information as described in our Privacy Policy.

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account.

4. Free Trial

TradeSave+ offers a free trial period that provides access to Pro features so you can evaluate the Service before committing to a paid subscription. The trial allows you to:

• Create journals and log trades with full functionality
• Access all analytics, statistics, and features available to Pro subscribers
• Evaluate whether the Service meets your needs before paying

The trial period and its specific terms (duration, feature access) are displayed at the time of sign-up. At the end of the trial, you must subscribe to a paid plan to continue using Pro features. If you do not subscribe, your account will revert to limited access.

5. Subscription & Payment

TradeSave+ offers the following subscription options:

• Pro Monthly: Billed monthly with full access to all features
• Pro Annual: Billed annually at a discounted rate with full access to all features

All payments are processed securely through Stripe. By subscribing, you authorise us to charge your chosen payment method on a recurring basis (monthly or annually, depending on your plan) until you cancel. Prices are displayed in GBP and are inclusive of any applicable taxes.

You may cancel your subscription at any time through the Stripe billing portal accessible from your account settings. Cancellation takes effect at the end of your current billing period. You will retain access to Pro features until the end of the period you have already paid for.

We reserve the right to change subscription prices at any time. Any price changes will apply to the next billing cycle after the change is announced. We will notify existing subscribers of price changes via email at least 30 days before they take effect.

6. Refund Policy

All sales are final. We do not offer refunds for any subscription payments.

This no-refund policy is justified by the free trial we provide. The trial gives you full access to all Pro features, allowing you to thoroughly evaluate the Service before making any payment. By subscribing after the trial period, you confirm that you have had adequate opportunity to assess the Service and are satisfied that it meets your requirements.

Specifically:

• No refunds will be issued for unused portions of a subscription period
• No refunds will be issued if you cancel before the end of a billing period
• No refunds will be issued for subscription renewals — it is your responsibility to cancel before the renewal date if you no longer wish to use the Service
• No prorated refunds will be issued for downgrades or cancellations mid-cycle

If you believe you have been charged in error (e.g., a duplicate charge or a charge after cancellation was confirmed), please contact us through our Help Center and we will investigate and correct any billing errors.

7. Affiliate Programme

TradeSave+ offers an affiliate programme that allows users to earn commissions by referring new paying subscribers. By participating in the affiliate programme, you agree to the following:

• You will receive a unique referral code and link upon joining the programme
• You will earn a 25% commission on each payment made by users you refer, for a period of 12 months from the referred user's first payment
• Commissions are not earned on free trial periods or £0 invoices
• Commissions are subject to approval before payout, with a minimum payout threshold of £10
• Payouts are processed via Stripe Connect — you must complete Stripe Connect onboarding to receive payouts
• Self-referrals are prohibited and will result in termination from the affiliate programme
• Once a commission is earned, it is yours to keep — commissions are not deducted for refunds
• You must not use misleading, deceptive, or spammy marketing practices to promote your referral link
• You must not bid on TradeSave+ branded keywords in paid advertising
• We reserve the right to terminate your participation in the affiliate programme, withhold commissions, or modify commission rates at any time and for any reason

Participation in the affiliate programme does not create an employment, partnership, or agency relationship between you and TradeSave+.

8. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorised purpose
• Attempt to gain unauthorised access to the Service, other accounts, or our systems and infrastructure
• Interfere with, disrupt, or place an unreasonable load on the Service or its servers
• Share your account credentials with others or allow multiple individuals to use a single account
• Upload malicious content, malware, or any content that infringes on third-party rights
• Scrape, copy, reproduce, or redistribute Service content, data, or functionality without written permission
• Use automated tools, bots, or scripts to access the Service without our prior written consent
• Reverse-engineer, decompile, or disassemble any part of the Service
• Resell, sublicence, or commercially exploit the Service or any part thereof
• Circumvent any rate limits, access controls, or security measures

Violation of these terms may result in immediate suspension or termination of your account without notice or refund.

9. Intellectual Property

Our Content: The TradeSave+ name, logo, software, design, layout, scoring algorithms, and all associated content and materials are owned by us and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works from our materials without our prior written permission.

Your Content: You retain full ownership of all trading data, notes, images, and other content you upload to the Service. By uploading content, you grant us a limited, non-exclusive, royalty-free licence to store, process, and display it within the Service solely for the purpose of providing the Service to you. This licence terminates when you delete your content or your account. We will never sell your content to third parties or use it for purposes other than providing the Service.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT:

• The Service will be uninterrupted, timely, secure, or error-free
• Defects will be corrected in any particular timeframe
• The Service is free of viruses or other harmful components
• The results obtained from using the Service will be accurate or reliable
• Any market data, scores, or analysis provided through the Fundamentals feature is accurate, complete, or current

You acknowledge that no advice or information, whether oral or written, obtained from TradeSave+ or through the Service shall create any warranty not expressly stated in these Terms.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRADESAVE+ AND ITS OPERATORS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages of any kind
• Loss of profits, revenue, data, use, goodwill, or other intangible losses
• Any trading losses, financial damages, or investment losses resulting from your use of the Service or reliance on any data, scores, or analysis provided by the Service
• Damages arising from unauthorised access to or alteration of your data
• Damages arising from any third-party conduct on the Service
• Any damages exceeding the total amount you paid to us in the 12 months immediately preceding the event giving rise to the claim

Trading Risk Acknowledgement: Trading financial instruments carries significant risk of loss. You may lose some or all of your invested capital. TradeSave+ is a journaling and analytics tool and does not guarantee trading success or profitability. You are solely responsible for your trading decisions and any resulting gains or losses. Past performance data displayed in the Service does not guarantee future results.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless TradeSave+ and its operators, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; (d) any content you upload to the Service; or (e) your trading activities or decisions.

13. Termination

We may suspend or terminate your account at any time, with or without cause, and with or without notice, including but not limited to violation of these Terms. Upon termination:

• Your right to access the Service will immediately cease
• No refund will be issued for any remaining subscription period
• You may request export of your data before termination takes effect, where reasonably practicable
• We may delete your data after a reasonable retention period (typically 30 days), except where we are required by law to retain it

You may terminate your account at any time by cancelling your subscription and contacting us to request account deletion. Sections 6, 9, 10, 11, 12, and 15 of these Terms shall survive termination.

14. Service Availability

We strive to maintain the Service's availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, server issues, or circumstances beyond our control (including but not limited to internet outages, natural disasters, third-party service failures, or acts of government). We shall not be liable for any loss or damage resulting from any such unavailability.

15. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before initiating any formal legal proceedings, you agree to first contact us through our Help Center and attempt to resolve the dispute informally for a period of at least 30 days.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and TradeSave+ regarding the use of the Service and supersede all prior agreements, representations, and understandings.

18. Contact

If you have any questions about these Terms of Service, please contact us through our Help Center.

19. Risk Disclosures

The following disclosures are required in connection with TradeSave+'s participation in the NinjaTrader Ecosystem and apply to all content on this website, social media channels, and promotional materials.